Engineering - National Technical Coordinator / Operations Manager
Express Employment Professionals MidrandCenturion, South Africa
2 days ago
Job description
Key Responsibilities
âLead and manage national technical teams providing direct service and support to external customers.
âEnsure machine diagnosis results in the most accurate and cost-effective remedy for faults.
âDevelop, implement, and maintain a standardized technical training strategy to ensure all technicians meet required Original Equipment Manufacturer (OEM) standards.
âEstablish and standardize an effective maintenance program for all contract equipment.
âOversee and maintain the complete library of machine service and parts manuals.
âCompile and present comprehensive technical reports on equipment performance to clients at regular intervals.
âAnalyze and report on all internal and external warranty claims submitted.
âMonitor and control the budget and spending of all subcontracted technical work.
âPrepare, manage, and plan annual budgets for all national workshops and technical functions.
âEnsure strict adherence to all Safety, Health, Environmental, and Quality (SHEQ) requirements.
âFacilitate weekly national meetings with department managers to ensure alignment and operational consistency.
âTravel as required to branch locations and client sites.
âMaintain complete and accurate documentation as part of the company's standardized service routine.
Compile and review financial quotes for repetitive technical work.
Experience & Qualifications
âBachelor's degree or Diploma in Engineering-, Technical- or Artisan field.
âNQF Level 5 or higher Management qualification.
At least 10 -15 years experience in people management / managing a technical team.
âProven experience in developing and delivering technical training to staff.
âDemonstrated ability to plan, organise, coordinate and lead a large technical team.
âExceptional communication skills, with the ability to engage customers and stakeholders at all levels and clearly communicate and transfer complex technical knowledge.
ââProficiency in the Google Workspace (G Suite) environment.
âExperience in Data Management. (Intermediate level).
âKnowledge of data logging and technical reporting processes.
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Engineering Manager • Centurion, South Africa
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