Position Description
Position Description :
The HR Consultant will be responsible for HR responsibilities across HR functions. This will entail elements of administration, coordination of training interventions, logistical arrangements and processing of HR transactions and ensuring compliance with specified legislative requirements. Promote HR programs to create an efficient and conflict free workplace. Stakeholder engagement is key as this role will interface with employees and the Line Managers regularly.
Responsibilities
- To provide efficient service delivery of administration while providing an all-round superior service delivery experience, and adhering to SLA’s and quality standards
- Process all relevant administration across HR functions including requirements like :
- Employee Relations administrative support
- Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support
- General admin support across HR functions e.g., Organisational design, Employee Engagement, Well-being, Reward and Benefits
- Respond to queries in a timely and professional manner
- Provide guidance to employees around HR processes, systems, and tools
- Log and consult more complex queries with the central HR teams
- Collaborate with central HR teams to ensure accurate resolution of queries
- Assist with training initiatives
Qualifications and Requirements
HR Degree or Diploma (Zambian standard taking into account the Zambian labour laws)Zambian citizen or resident in the Republic of ZambiaShould be of good character and good professional standing3 years of HR, Labour Relations and Administrative experienceKnowledge of HR system / s advantageousPrevious exposure to a Shared Services or HR Admin environment is advantageousRegistration with Zambian Human Resource Institute of Management (ZHRIM) advantageousGood communication and interpersonal skillsProven time management and planning skillsExcellent attention to detail and high level of accuracyExcellent skills in MS Office (Word, PowerPoint and Excel)Ability to build and maintain relationships that are internal and externalAbility to multitaskAbility to work independentlyAbility to work under pressureAbility to plan and organiseCustomer centric approachPlease also accompany your application with a short summary of both your strengths and development areas relating to the role you have applied for – this will be used to inform shortlisting on the minimum shortlisting criteria.
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