Product Analyst

iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you’d expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintechs in Africa we’ve built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Join our team as a Product Analyst and dive into data, uncover insights, and help shape the future of our products. If you love data and making a real impact, this role is for you. Apply now and let’s innovate together!

So, what will you do?

Ready to dive in? Your role is all about delving deep into our products, using data to spot trends and understand what our customers really want. As a Product Analyst, you’ll be evaluating our offerings, using analytic tools to gain insights, and coming up with strategies to make our products even better. Your input will be key in shaping how we develop our products, with the goal of hitting our targets through smart improvements. We’ll be looking for your ability to turn insights into actions and work closely with teams to make our products evolve.

In addition to the above, you will :

• Evaluate product performance using analytics platforms such as Mixpanel to gain insights into consumer behaviour and product usage
• Utilise data to inform and suggest product development and optimisation strategies
• Work alongside cross-functional teams to integrate analytics insights into broader product strategies and communicate findings through compelling data storytelling
• Proficient use of analytical tools and systems like Mixpanel, Excel and PowerBI to analyse and visualise product data.
• Identify and resolve technical issues within product analytics tools and data gathering processes, ensuring the integrity and accuracy of product data.

Qualifications

Deal breakers

Additional Skills & Knowledge

Business Understanding

Perks of joining the Tribe?

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