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Chief Information Officer

FNB South AfricaJohannesburg, ZA

5 days ago

Job description

Job title : Chief Information Officer

Job Location : Gauteng, Johannesburg

Deadline : October 05, 2025

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Job Description

To drive the Information Technology portfolio with a view to maximising the return on capital on the point-of-sale devices and maintaining an acceptable level of Technology in terms of the Bank Systems.

Provide an integrated IT Solution and Generalist service to the Business together with specialised service that can be leveraged off for the benefit of the business.

Act as a strategic partner to the business's leadership team, providing insights and recommendations on how technology can support business goals.

Provide relevant information on both income and expenditure budgets for the functional area to prepare accurate financial forecasts in support of the business goals.

Manage budget to control expenditure and ensure the efficient use of resources.

Optimize and manage the technology network to ensure high delivery, efficiency with sufficient resilience, while managing costs effectiveness.

Identifying, facilitate and drive synergies and collaboration opportunities across business’s, Channels and Product Houses.

Participate in strategic and operational planning processes of the Bank.

Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance and their providers.

Draw up service level agreements to meet client expectations.

Ensure quality and quantity of service delivery in support of service level agreements.

Set the vision and strategy as well as institutionalize a roadmap for business-wide IT and systems with due regard to the uniqueness of the requirements of the various Segments, Channels and Product Houses.

Define an IT strategy in accordance with business and technological drivers and promote best practice guidelines through continuous improvement.

Working with Segment and Business Unit CIOs to define and implement industry leading practices, policies and processes in terms of IT portfolio management, IT Risk management and governance, technology architecture etc.

Ensure that appropriate IT governance and controls are in place across the business as well as compliance with regulatory controls.

Represent business at various IT industry forums as applicable.

Ensure that the business remains on the cutting edge of innovation by researching and recommending appropriate technology investments in line with the latest developments and trends.

Create industry dynamic security practices across the IT department and bank.

Drive and directing strategic projects and material cross segment technology investments through the delivery of projects in accordance with business requirements and agreed project timelines.

Lead digital transformation in platform consumption initiatives

Identify and mange IT related risks within the Segment.

Ensure appropriate security measures are in place to protect the business’s data and systems in alignment with Company policies and industry best practices.

Ensure the upkeep of system usage and ability to manage decommissioning of platforms not in use.

Development and mentoring of IT leaders and emerging talent across the bank.

Drive strategic relationships with relevant peers to enable optimization of the business value chain.

Reshape, align and enhance the customer service experience across the business.

End Date : September 29, 2025

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Chief Information Officer • Johannesburg, ZA

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