Posted Monday, August 25, 2025 at 10 : 00 PM
Who We Are Looking For
We are seeking an experienced and detail-oriented Journey Management, Finance QAQC Administrator who thrives in a fast-paced environment. You will play a critical role in ensuring journey management projects are delivered on time, on budget, and in line with company safety and compliance standards. If you are organized, proactive, and able to balance both project and operational priorities, this role is for you.
What You Will Work On
- Perform daily reconciliations of journey management tasks, ensuring all receipts, expenses, and supporting documentation are properly captured and stored
- Maintain a central repository of financial records to streamline month-end reconciliations and audits
- Ensure accurate and timely client billing, working closely with operations to verify task details against invoices
- Act as the liaison between vendors, clients, and internal teams for accounts payable (AP) and accounts receivable (AR) matters
- Follow up with vendors on invoices, payments, and supporting documentation to ensure compliance and accuracy
- Prepare and review monthly billing packs for submission to clients
- Ensure client onboarding and due diligence is carried out as per the company process
- Prepare and distribute task status reports and summaries
- Manage administrative tasks such as filing, data entry, and expense tracking
- Assist in the development and improvement of journey management procedures and tools
- Monitor task expenses to ensure adherence to budgetary constraints
- Provide general administrative support to the JM team as required
- Ensure that client contracts and SLA are adhered to
- Support the month-end closing process by ensuring all records are complete, accurate, and in alignment with operations data
- Assist operations staff with financial queries and provide training on documentation requirements where necessary
- Identify discrepancies in billing or vendor submissions and escalate for resolution
- Support the operations team as required, including occasional assistance with journey management tasks when workload allows
Who You Will Work With
Africa JM Manager, Senior Analyst and Ops QAQC roles in the Cape Town Ops CentreControllers and journey management teamsFinance and administration teams handling billing and reconciliationVendors and service providers are to collect and verify financial documentationClients and client-facing teams to ensure accurate invoicing and reportingSenior management for financial oversight and performance reportingWhat You Will Bring
5 years’ experience in Accounts Payable (AP), Accounts Receivable (AR), bookkeeping, or auditingStrong knowledge of financial reconciliation, billing, and vendor management processesExperience in the security, risk management, logistics, or response services sector is highly desirableHigh level of accuracy and attention to detail, with strong organisational skillsAbility to maintain clean, auditable financial records under tight deadlinesStrong communication skills to liaise confidently between vendors, clients, and internal teamsProactive problem-solver able to identify discrepancies and drive resolution quicklyStrong proficiency in Excel, accounting software, and financial reporting toolsIntegrity, accountability, and the ability to work collaboratively with operations teamsProficiency in project management software and Microsoft Office Suite (Word, Excel, PowerPoint)Ability to work independently while collaborating effectively within a teamEducation
Diploma or Certificate in Finance, Accounting, Bookkeeping, or a related field preferredExposure to AP / AR processes within compliance-driven environments (security, insurance, logistics) is advantageous#J-18808-Ljbffr