Store manager for a luxury furniture company based in waterfront
Service SolutionsCape Town, Western Cape, South Africa30+ days ago
Job descriptionRecruit, lead, and motivate a passionate, service-oriented team. Conduct ongoing training and development sessions, including updates after overseas brand meetings. Foster a culture of accountability and excellence. Oversee store operations including cash handling, scheduling, and stock management. Coordinate with head office on stock allocations and replenishment. Conduct regular audits and ensure full compliance with operational policies. Implement and maintain visual standards that align with global brand guidelines. Lead seasonal refreshes and product launches in collaboration with head office and external partners. Represent the store and brand at international events (e.g., Salone del Mobile, training seminars in Italy, global store manager conferences). Maintain regular communication with HQ in Italy and other international stakeholders. Bring back insights, trend forecasts, and product knowledge to train and inform your local team. 3–5+ years of retail management, ideally in design, furniture, luxury, or lifestyle sectors. Strong sales performance with a focus on premium customer experience. Experience managing teams and developing talent. Confidence in representing the brand both locally and internationally. Fluent in a second language. Understanding of international buying cycles and brand logistics. Strong leadership with a hands-on, proactive approach. Culturally aware, confident in international settings. Flexible, organized, and self-motivated. Ability to travel overseas up to 3–4 times a year (e.g., HQ training, Milan Design Week, international retail meetings). Must be eligible to travel within the EU and other regions as necessary. Provident Fund, Medical Aid and incentives
Overview
Store manager for a luxury furniture company based in waterfront. An international luxury furniture retailer in the V&A area is seeking an experienced Store Manager to join their team from roughly October 2025.
The successful candidate will have a solid track record of dealing with VIP and high-end clients and understand the target market and dynamics of both a retail and destination space. The candidate must be a strong salesperson, capable of balancing stock levels with a store layout that always aligns with the company’s guidelines.
Job Purpose
As Store Manager, you will lead the day-to-day operations to drive performance and profitability, and embody the brand’s design-led identity. You will also serve as a key liaison between the local store and the global brand, requiring occasional overseas travel for buying trips, training, and brand events.
Key Responsibilities
- Drive the store to meet and exceed sales goals and KPIs.
- Deliver a premium and personalized customer experience.
- Manage CRM tools to build and retain a high-value client base.
- Stay informed on product knowledge and design trends to advise customers credibly.
Team Management
Operations & Inventory
Brand Representation & Travel
Person Specification
Required Skills & Experience
Personal Attributes
Other Requirements
Salary : Market Related
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Store Manager • Cape Town, Western Cape, South Africa
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