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Claims Assessor-1

Claims Assessor-1

FNB South AfricaRandburg, Gauteng, South Africa
11 hours ago
Job description

Claims Assessor-1

FNB South Africa

Job Description

Accurate assessment, investigation and validation of complex long‑term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer expectations. These claims may include funeral, death, disability, dread disease and retrenchment claims.

Short‑Term Motor Claims Responsibilities

  • Administrate short‑term motor claims.
  • Manage the claim from registration to finalisation.
  • Be customer‑centric.
  • Manage your time to ensure all short‑term motor claims are attended to within set turnaround times.
  • Manage customer and supplier complaints.
  • Pay attention to detail and manage personal development to increase own skills and competencies.

Ideal Candidate Qualifications

  • Certificate or full insurance credits in short‑term insurance.
  • 2–3 years’ experience in a claims call centre environment, ideally 1–2 years in a motor claims role.
  • Additional Strengths Desired

  • Adaptable and curious.
  • Proven successful track record.
  • Thrives in a collaborative environment.
  • Benefits and Opportunities

  • Opportunities to network and collaborate.
  • A challenging working environment that is progressive and agile.
  • Opportunities to innovate where initiative is taken and owned end‑to‑end.
  • Application Details

    Applications will not be accepted on 01 / 11 / 25 and onwards. Submit applications before the closing date indicated.

    EEO Statement

    All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can voluntarily disclose their disability information; such information will be kept confidential unless required by law.

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    Claim • Randburg, Gauteng, South Africa

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