This job offer is not available in your country.
Claims Administrator - Funeral
Affinity HealthJohannesburg, South Africa30+ days ago
Job descriptionCheck that all applicable documents are received and captured Liaise with the relevant affiliations to resolve issues around incorrect or incomplete documentation Obtain additional or missing information Provide accurate information to clients to provide excellent service Conduct security checks before information is disclosed to clients Follow-up and provide ongoing feedback to claimants and service providers until finalised Escalate completed claim to the Claim Assessor for final processing Escalate any red flags / discrepancies, if identified, to the Claims Assessor. Uphold tight SLA adherence throughout the entire claims processing activity. Maintain strict adherence to all verbal or written instructions Maintain strict compliance with company policies and regulatory requirements Keep abreast of amendments to policy rules, benefit options, legislation, protocols, processes and systems Undertake any other duties as determined by the business needs Experience in customer care and service delivery Strong inter-personal skills High standard of verbal and written communication skills
Key Tasks
Process, and Capture, Claims Information
Respond to members / claimants and request all required documents.
- Validate policy status, nominated dependants and beneficiaries
- Confirm policy terms and conditions are met. (e.g. waiting periods, general exclusions)
- Check that all claim documentation is accurate, complete and compliant with protocols, processes and relevant legislation
- Clarify details regarding claims (both verbal and written)
- Capture relevant claim information (e.g., approved documents and claim related notes) on the appropriate platform (e.g., funeral claim register)
- Process claims accurately
Engage With Members / Claimants and Service Providers Regarding Queries
Perform General Administrative Tasks
Essential Qualifications
Matric
Essential Experienc
Minimum 2 years in the insurance industry
Knowledge and Skills
Computer Literate
Create a job alert for this search
Administrator • Johannesburg, South Africa
Related jobs
Our client is a leading truck rental company and they are looking for a dedicated and reliable Claims Administrator to join their dynamic team.
The Claims Administrator will handle all claims relate...Show moreLast updated: 7 days ago
)
- Promoted
Senior Contract Administrator
Bidvest Protea CoinCenturion, South Africa The suitable candidates main responsibilities and duties include, but are not limited to, the following : â¯.Administer all vetting-related invoices, reports, and reconciliations.Track and follow up...Show moreLast updated: 12 days ago
Claims Administrator
The Globevest GroupSandton, South AfricaQuick Apply
- Promoted
Warranty Administrator
Henred FruehaufGermiston, South Africa Manage warranty process of submitting, tracking and resolving warranty claims;.Maintain records of warranty claims and relevant documentation.
.Ensure accurate documentation and compliance with manu...Show moreLast updated: 30+ days ago
- Promoted
Team Lead : Claims Business Insurance
Telesure Investment HoldingsJohannesburg, ZA Job title : Team Lead : Claims Business Insurance.Job Location : Gauteng, Johannesburg.Lead a team of Customer Service Consultants to ensure effective delivery of service to all levels of client int...Show moreLast updated: 30+ days ago
- Promoted
Claims and Fines Administrator
Greys PersonnelSandton, South Africa Proven experience as a Claims Administrator with a solid understanding of working with insurance companies.Ability to negotiate effectively with insurance companies and third parties.Computer liter...Show moreLast updated: 25 days ago
- Promoted
Claims Administrator (RE5) - Pretoria East
Talent EvolutionCenturion, South Africa NQF 5 or NQF 6 qualification in the financial services industry.Minimum 3 years experience within a Financial Services Provider.
Short-term insurance, long-term insurance, and investments.Exposure t...Show moreLast updated: 18 days ago
- Promoted
Broker Support Agent Claims
Telesure Investment HoldingsJohannesburg, ZA Job title : Broker Support Agent Claims.Job Location : Gauteng, Johannesburg.Manage and process claims by working together as a team to guide the broker / policyholder along the claims process, inv...Show moreLast updated: 17 days ago
- Promoted
Personal Lines Insurance Administrator
PRR RecruitmentCenturion, South Africa Personal Lines Claims Administrator.R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof.Join a dynamic insurance team as a.
Personal Lines Claims Administrator.You’ll be res...Show moreLast updated: 30+ days ago
- Promoted
Team Lead : Claims Processing (Warranties)
Telesure Investment HoldingsJohannesburg, ZA Job title : Team Lead : Claims Processing (Warranties).Job Location : Gauteng, Johannesburg.Lead a team of Processing Claims Consultants to ensure the effective validation of already-captured claims...Show moreLast updated: 17 days ago
- Promoted
Claims Administrator - Centurion
PRR RecruitmentCenturion, South Africa PERSONAL LINES CLAIMS ADMINISTRATOR – CENTURION.If you're an administrative maestro with a passion for insurance, we've got the perfect role waiting for you.
Step into a high-impact position where y...Show moreLast updated: 30+ days ago
- Promoted
Claims Administrator
Globevest GroupSandton, Gauteng, South Africa Our client is a leading truck rental company and they are looking for a dedicated and reliable Claims Administrator to join their dynamic team.
The Claims Administrator will handle all claims relate...Show moreLast updated: 6 days ago
- Promoted
Life Claims Assessor
Isilumko Staffing (JHB)Johannesburg, South Africa To ensure claims are assessed accurately and communicated effectively, in line with business rules and service level agreements.
Assess an average of 7 benefits per day.Communicate formally and prof...Show moreLast updated: 12 days ago
- Promoted
Claims Assessor : Life / Death / Disability / Severe illness - 6 month contract
Isilumko Staffing (JHB)Johannesburg, South Africa Position : Claims Assessor – Individual Life Benefits.Industry : Long-Term Insurance | Banking Client.Are you a detail-oriented professional with a passion for precision, service excellence, and impa...Show moreLast updated: 11 days ago
- Promoted
Claims Coordinator
MC Technology StaffingJohannesburg, South Africa Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners).Coordinating assessments and repairs for residential and commercial security systems.Compiling...Show moreLast updated: 26 days ago
- Promoted
Personal Lines Claims Insurance Administrator
PRR RecruitmentCenturion, South Africa Personal Lines Claims Administrator.R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof.Join a dynamic insurance team as a.
Personal Lines Claims Administrator.You’ll be res...Show moreLast updated: 30+ days ago
- Promoted
Contract & Rates Administrator
Phoenix RecruitmentRosebank, South Africa Accurately interpreting and loading all contract details, including rates, allocations, and content, into the company's business system.
Quality controlling contract information : .Ensuring all loaded...Show moreLast updated: 30+ days ago
- Promoted
CLAIMS ADMINISTRATOR
Dante PersonnelKempton Park, South Africa Exposure to rebate / claim processing or trade promotions will be advantageous.Assist in the calculation, preparation, and processing of claims and accruals.
Review and verification of claim agreemen...Show moreLast updated: 20 days ago
- Promoted
Warranty & Aftersales Administrator
Staff Solutions RecruitmentJohannesburg, South Africa Warranty Claim Administration : Process and administer warranty claims in accordance with the Group policies and procedures.
Claim Review and Validation : Review and validate warranty claims for accur...Show moreLast updated: 30+ days ago