Duties & Responsibilities
- Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
- Coordinating assessments and repairs for residential and commercial security systems
- Compiling detailed reports and quotations based on assessor feedback
- Managing client appointments and maintaining clear communication throughout the claims process
- Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
- Supporting our response operations
- Administrative duties including filing, organizing, and office management
Desired Experience & Qualification
3-5+ years' experience in insurance claims coordination or similar role (SP Preferred)Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)Excellent administrative skills with attention to detailProject coordination experience - ability to manage multiple accounts simultaneouslyStrong communication skills - comfortable liaising with clients, assessors, and internal teamsIndependent worker who can work unsupervised while maintaining high standardsTertiary qualification in Business, Marketing, or related field preferred (Advantageous)Valid driver's license (own vehicle advantageous)Proficiency in relevant systems and ability to keep records up to date