IT Administrator

Job Description

Norman Goodfellows is looking for an IT Administrator to join our Cape Town team!

The IT Administrator will provide first-line technical support and assist in maintaining the organisation’s IT infrastructure. This role is ideal for a motivated individual with foundational IT knowledge who is eager to grow their skills in a dynamic, fast-paced environment.

Key Responsibilities :

• Provide technical support for hardware, software, and network issues
• Set up and configure workstations, laptops, printers, and other peripherals
• Assist with user account management (e.g., email, system access, password resets)
• Perform routine maintenance on IT systems and ensure software updates and patches are applied
• Support the IT team with server maintenance, backups, and network monitoring
• Document IT procedures and user guides
• Maintain inventory of IT equipment and assets
• Escalate complex issues to senior IT staff or vendors when necessary

Requirements

Benefits

Provident fund

Group life cover