Debt Collector

Job Summary :

The Debt Collector will be responsible for managing the company's debtors’ book, focusing on the timely collection of outstanding payments from both public and private sector clients, particularly those with complex invoicing and payment processes (e.g., government, military, municipalities). This role requires exceptional communication skills, ?rmness, and detailed administrative competence to ensure a healthy cash ?ow while preserving valuable client relationships.

Key Responsibilities :

Collections and Recovery

• Debt Management : Manage the end-to-end collections process for all overdue accounts, prioritizing debtors based on age and
• Communication : Contact debtors telephonically, via email, and in writing to follow up on outstanding invoices and negotiate payment terms / plans, adhering to Tri Pharma's collection
• Public Sector Focus : Specialize in tracking and resolving complex payment issues with Public Sector accounts (Municipalities, Government Departments, Military), understanding their speci?c budgetary and payment cycles.
• Private Sector : Ensure rigorous follow-up on outstanding payments from private clinics, laboratories, and other commercial
• Query Resolution : Investigate and resolve customer invoice queries, disputes, and discrepancies e?ciently by liaising with the Sales, Logistics, and Finance teams to facilitate prompt

Administration and Reporting

Quali?cations & Experience :

Required :

Desired Attributes :

Core Competencies :