Chief Information Officer

Rory Mackie & AssociatesJohannesburg, South Africa

2 days ago

Job description

Overview :

The Chief Information Officer (CIO) is responsible for leading the strategic direction, operational execution, and governance of the organisation’s technology and information systems. This includes oversight of IT infrastructure, enterprise applications, cybersecurity, and vendor management. The CIO ensures that technology investments align with business objectives and regulatory standards, including GS1 compliance for data integrity and supply chain interoperability. The CIO serves as a key advisor to the CEO and Executive Committee (EXCO), providing insight and leadership on digital transformation, innovation, and enterprise-wide information strategy.

Responsibilities :

Strategic Leadership & Innovation

Develop the IT, technology, and innovation strategy and direction of the organisation
Design, create, and manage the organisation’s technological roadmap and digital vision
Identify and leverage emerging technologies to drive business growth and enhance member engagement
Lead and support the digital transformation agenda, using technology to foster innovation and agility

IT Infrastructure & Operations

Provide oversight and transparency on overall IT infrastructure and solutions

Manage and maintain the organisation’s IT infrastructure, including servers, networks, and systems

Implement and maintain suitable application and software management solutions

Ensure robust cybersecurity protocols and mitigation strategies to protect member information and organizational assets

Data & Analytics

Oversee the development of data analytics capabilities to enable data driven decision-making

Prioritise data management, storage, and governance to support strategic insights and business intelligence

Ensure compliance with data protection regulations and industry standards

Governance & Compliance

Provide IT governance and ensure systems adhere to internal policies, legal requirements, and industry standards

Ensure GS1 standards are implemented across systems for product identification, barcoding, and global data synchronization

Support integration with the Global Data Synchronization Network (GDSN) to maintain accurate and real-time product data

Vendor & Stakeholder Management

Manage relationships with technology vendors and partners to ensure value, performance, and alignment with strategic goals

Negotiate contracts and oversee service-level agreements (SLAs)

Provide technical support and advisory services across departments

Cross-Functional Collaboration

Collaborate with internal teams to understand and support their technology needs

Explore new technologies and solutions to improve business processes and operational efficiency

Stay current with technological trends and advancements to inform strategic planning

Requirements :

Bachelor’s degree IT / Computer Science Degree mandatory

Related Business degree advantageous

Minimum 10 years of senior IT leadership experience, including strategic planning and enterprise architecture, with a focus on not-for-profit or membership-based organisations, cross-industry experience, e.g. FMCG, Retail, PharmaCare, not-for profit-oriented organisation preferred

Proven experience in digital transformation, infrastructure management, and data analytics

Experience with supply chain standards and the GS1 system is a distinct advantage

Demonstrated success in vendor management, cybersecurity, and cross functional leadership

Proven knowledge of the Microsoft ecosystem, particularly Dynamics CE / CRM, and website management

Key Competencies :

Strategic Vision & Innovation

Technical Expertise & Execution

Business Acumen & Insight

Risk Management & Compliance

Collaborative Leadership

Change Management & Agility

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Chief Information Officer • Johannesburg, South Africa

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