Overview
Implementation Operations Specialist - Fully Remote. Client is expanding and growing our Operations team with an entry-level Specialist, Implementation Operations role. We are looking for someone with strong attention to detail and the ability to juggle multiple priorities, to operationally set up the plan platform and ensure it runs at full speed. Prior experience in operations administration is helpful but not required.
Responsibilities
- Oversee all aspects of the plan installation operations process, ensuring the successful, timely, and accurate setup of new and transitioning plans onto the Client platform.
- Work closely with internal teams to meet expected timelines and ensure the timely completion of team projects.
- Conduct operational work in relation to bulk plan conversions in coordination with our partners and clients.
- Contribute to the creation and maintenance of operations procedures to improve team efficiency and consistency.
Qualifications
Strong written and oral communication and organization skills. Think articulate, concise, eloquent.Strong attention to detail and the ability to juggle multiple priorities.Thrives in a fast-paced environment with the ability to quickly learn new processes, contribute ideas, and iterate on solutions as needed.Proven flexibility, creativity, teamwork, results-driven mindset, and ability to collaborate in cross-functional teams.Experience in operations or administrative roles is a plus but not required; the ability to quickly understand new concepts and passion for the work are most important.Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, DocuSign, and Jira.Hours
45-50 hours per week
9-6pm US-ET
Must be able to work US-East Coast / New York Time Zone
Compensation
Type : HourlyRate : $5 / hourEmployment type : Contract
Workplace type : Remote
Seniority level : Entry Level
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