FINANCE & INSURANCE (F&I) MANAGER

FINANCE & INSURANCE (F&I) MANAGER / EAST LONDON

Purpose of the Role - The Finance & Insurance Manager is responsible for managing all finance and insurance transactions within the dealership. The role ensures customers receive the best possible financing and insurance solutions while adhering to compliance regulations, maintaining profitability, and enhancing customer satisfaction.

Qualifications & Experience Required

Matric / Grade 12 (essential).

NCA (National Credit Act) accreditation (essential).

Driver's license (essential)

FAIS accreditation – RE5 (essential).

Minimum 3–5 years’ experience as an F&I Manager in a franchised motor dealership.

Proven track record of meeting and exceeding sales targets.

Knowledge of finance houses, insurance providers, and compliance regulations.

Key Responsibilities

Arrange financing for vehicle sales

Present and explain available finance options

Offer insurance, extended warranties, maintenance plans, and value-added products.

Ensure all F&I processes comply with FAIS, FICA, and other regulatory requirements.

Complete and verify all necessary documentation accurately and timeously.

Maintain up-to-date knowledge of all finance and insurance legislation and dealership policies.

Conduct regular compliance checks to mitigate risk and avoid penalties.

Build trust and rapport with customers

Provide clear explanations of all terms, conditions, and obligations.

Resolve customer finance queries efficiently.

Work closely with the sales team to maximise vehicle and product sales.

Achieve monthly targets

Identify opportunities to increase dealership profitability through F&I products.

Maintain accurate records of all F&I transactions.

Prepare daily, weekly, and monthly sales and finance reports.

Monitor lender relationships and ensure competitive finance packages.

Salary : Market related (depending on experience)

Application Process :