CRM Specialist

CRM Specialist

Pronto Pilates is redefining boutique fitness with premium, on-screen Pilates classes delivered in beautifully designed self-service studios. Open from 5 : 15am until late, our global network of studios offers convenience, quality, and community at an unbeatable price point. With rapid international growth, we're seeking a CRM Specialist to build and optimize our lifecycle marketing strategy, driving engagement, retention, and long‑term customer value through personalized communications.

This role contributes to meeting our marketing team's studio launch KPIs :

• 100+ launch party attendees
• 300+ founding members at launch
• 480 members within 6 months

This role is perfect for a detail‑oriented, data‑driven marketer who is passionate about lifecycle communication. You'll own the setup and optimization of automated campaigns, develop dynamic workflows that scale, and use customer data to deliver the right message at the right time, via email, SMS, and in‑app channels as we scale.

Strategy & Planning

Campaign Execution

Data & Optimization

Collaboration & Scaling

To Secure an Interview, You Should Possess

Bonus if You Have

Ready to make an impact?

Although the hours are flexible, we will need at least two hours of your day to overlap Eastern US time. This is a full‑time remote position where you'll help shape how the world experiences Pronto Pilates online. If you're a social media native who knows how to drive engagement and tell a compelling brand story, we'd love to hear from you.

Flexibility in your schedule to ensure that at least two hours of your day overlap with Eastern US time.

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