Facilities Supervisor

Overview

Facilities Supervisor role at Nedbank – Durban, KwaZulu-Natal, South Africa. Location : KZN - Umhlanga Park Square (on-site). Closing date : 13 August 2025.

Talent Acquisition Contact : Michelle Thabethe

Job Family : Administration, Operations and Facilities. Career Stream : Facilities. Leadership Pipeline : Manage Others.

Job Purpose

To provide value adding property service for customers and staff in order to create a great place to work through enabling competent and passionate teams.

Job Responsibilities

• Build and maintain effective working relationships by being flexible and open to feedback.
• Build strong internal and external relationships by engaging and communicating effectively.
• Meet and exceed clients' expectations by identifying their needs and resolving queries within agreed turnaround times.
• Provide feedback to management by compiling reports for the management team.
• Contribute to the Business Unit cost saving strategy by evaluating cost of implementing work in-house or outsource. Confirm invoice prices for processing by checking against the job card; Purchase order and quotation.
• Manage and maintain consumables inventory system by updating the stock control spreadsheet on a daily basis.
• Manage staff performance by monitoring daily activities of direct reports.
• Ensure transformational targets are met for own team through staff recruitment, retention and training, utilising suppliers on the preferred supplier list.
• Participate in development and implementation of action plans to address issues raised in culture surveys to improve results.
• Address issues raised in culture surveys by participating in development and implementation of action plans.
• Create a client service culture through required interventions.
• Support and encourage staff to participate in corporate responsibility initiatives.
• Achieve operational excellence by supporting business optimisation improvements through team engagement.
• Encourage team to generate innovative ideas and share knowledge.
• Manage performance of staff through on the job training, counselling and coaching.
• Motivate staff to perform and contribute to the success of the business by fostering teamwork, sharing information and encouraging participation in decision making.
• Stay abreast in field of expertise and deliver on stakeholder expectations by building capability of self and staff through identifying training needs.
• Maintain a capable high performing team and create an environment for optimal performance by identifying talent through career conversations and talent development.
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example.
• Manage the onboarding process of new employees by executing preparations according to the onboarding checklist.
• Prepare for the day by inspecting site and checking the property service centre.
• Deploy staff by assigning staff to calls logged.
• Manage the Planned Preventative Maintenance (PPM) Schedule by booking necessary items in advance.
• Ensure internal and external stakeholders perform within agreed turnaround time and Service Level Agreements by monitoring and rating performance per Vendor Management process.
• Prevent and minimise hazards by complying with the Occupational Health and Safety Act and Nedbank OHS policy.
• Source quotations by identifying suppliers from the preferred list and requesting written quotes.
• Raise requisitions and purchase orders to give work commitment.
• Manage team performance with on the job training, counselling and coaching.
• Enhance processes by seeking innovative improvements to maintenance practices.

Qualifications and Experience

Technical / Professional Knowledge

Behavioural Competencies

Recruitment contact : Nedbank Recruiting Team at

Seniority level

Employment type

Job function

References to referrals and timelines are informational and not guarantees of interview opportunities.

Durban, KwaZulu-Natal, South Africa – role posting status as of now.

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