Job title : Technician
Job Location : Western Cape, Cape Town
Deadline : November 04, 2025
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MAIN PURPOSE OF POSITION
Effective & efficient support of technology, operations and resources to install, sustain and provide administration of broadcast systems / facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities / equipment for SABC TechnologyKEY ACCOUNTABILITIES
Opex motivation submissions to ensure maintenance and systems sustainabilityMinor Capex motivation submissions to ensure new requirements are addressedAsset management tracking and transfers. Updated Asset Register maintained as per Company Asset Management policyParticipate in Capex Project system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptionsAgreed % of targets met; Agreed % of resources, equipment and facility availabilityAbove average rating of SLAProducts, processes, practices & equipment in line with SABC technical & operational broadcast standardsAdhere to service delivery standardsSubmission of ad-hoc incidence fault reports with findings and repairsPrevention of on-air technical faults to less than agreed SLA %Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on air systems)Effective technical support to users in order to reduce downtimeCorrect configuration & testing of digital equipment to ensure less than agreed % of technical on-air faultsEnsure functional, streamlined and reliable digital systemsFollow up reported faultsTechnical inputs & specifications to support procurement of correct equipment and softwareDaily / Monthly proactive system health checks against checklist & replacement of faulty componentsReport and escalate risk findingsEnsure adherence to OHS and compliance with SABC Company Policies & ProceduresMaintain discipline in accordance with company policies & proceduresCompliance with OEM software licensesSOP application to ensure broadcast sustainability and business continuityAssist in the execution of a working Disaster Recovery Plan95% of assets verified annuallyAssist with annual asset verification exercise (manual or scan)Customers served in technical proficient, friendly and helpful mannerMaintain compliance of services rendered with customer requestProvide basic technical assistance & guidance to customers / usersAttended resolutions to customer requests / complaintsCompliance with performance management policies and proceduresPerformance agreements with manager annuallyFormal reviews conducted with manager and documented as per deadlines (Quarterly)MINIMUM REQUIREMENTS
3 year National Diploma (S4 / T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)BTech for the Electrical Engineering for the above formal qualification is advantageousDriver’s License : (Code 10)Minimum 1 years’ relevant experience (internship recognised and experiential training as part of the National Diploma qualification) in the technical environmentKNOWLEDGE AND SKILLS
IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+)IT Network knowledge advantage CISCO CCNA (ICDN1 +ICDN2) certified.Physical attributes : Excellent hearing and eyesight (no colour blindness). Physically able.Excellent communication skills and ability to work in a team and lead the team if required.Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.CLOSING DATE : 04 NOVEMBER 2025
Engineering / Technical jobs