Manager, Product Management

Overview

Title And Summary

Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview

Learn and disperse product and platform knowledge in the area of Mastercard Cross Border by becoming a subject matter expert in Mastercard cross border services. Perform product and technical deep dives with customers during sales as well as during implementation activities. Support launch-related activities associated with new or highly customized product implementations, including marketing / communication and collateral. Define business and technical requirements for product development roadmap and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms and processes across cross functional teams. Analyze post launch KPIs and provide consulting to customer as well as product development team to improve KPIs linked to product evolution and product usage.

Responsibilities

• Deliver product workshops to customers and internal stakeholders.
• Provide consultancy and advisory support to customers on their end user journey and solution design towards establishing a best-in-class cross border payment solution.
• Contribute to the development of new products and product enhancements to meet customers’ needs.
• Follow the end-to-end product sales, implementation and launch processes for assigned areas of responsibility.
• Participate in assigned phases of the product development life cycle which may range from concept to launch.
• Enhance the development of the product value proposition across EEMEA markets.
• Engage in the execution of regional and global cross border product strategy.

Qualifications

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Seniority level

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