Customer Success & Advertising Operations

Objective : Ensure customer satisfaction and optimize advertising operations to drive retention and revenue.

Key Responsibilities :

Manage customer onboarding and support processes.

Monitor and optimize programmatic advertising campaigns.

Collaborate with product and sales teams to address customer needs.

Analyze customer feedback to inform service improvements.

Qualifications :

Bachelor's degree in Business, Marketing, or related field.

4–6 years of experience in customer success and advertising operations.

Experience with programmatic advertising platforms.

Strong problem-solving and interpersonal skills.