Sales & Technical Support Manager

Are you a driven and technically skilled professional ready to take on a pivotal role in a dynamic manufacturing environment An exciting opportunity has opened up for a Sales & Technical Support Manager to join a leading company in the packaging industry.

In this role you will oversee both sales initiatives and technical support functions ensuring top-tier customer service expert product knowledge and strong commercial performance. You will be responsible for managing key customer accounts leading a support team and acting as the technical liaison between clients and internal departments.

Key Responsibilities :

Manage and lead the sales and technical support team to achieve performance targets.

Provide expert-level technical support to clients resolving product and process-related issues.

Maintain and grow strong relationships with key accounts and stakeholders.

Assist in the development and execution of strategic sales plans.

Liaise with production R&D and quality teams to ensure customer requirements are met.

Deliver customer training and product demonstrations where required.

Stay up to date with industry trends product innovations and competitor activities.

Minimum Requirements :

Minimum of National Diploma in Electrical or Mechanical Engineering

Minimum of 5 years experience in a sales and / or technical support role within the manufacturing or packaging industry .

Proven experience in managing customer accounts and leading teams.

Strong understanding of packaging machinery materials and production processes.

Excellent communication problem-solving and project management skills.

Willingness to travel to customer sites when necessary.

Valid drivers license.

Our client is offering a highly competitive salary for this role based on experience.

Take the next step in your career contact Thomas Stacey at Hire Resolve or connect with him on LinkedIn .

Visit our website : Or email your CV to : emailprotected

Required Experience :

Manager

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Employment Type : Full-Time

Experience : years

Vacancy : 1