Manager : Client Engagement

Executing the Client Engagement strategy

• Managing the development and implementation of client engagement campaigns, programmes and prompts across the client engagement life cycle.
• Contributing subject matter insights towards the improvement of client engagement strategies.

Experience

MINIMUM :

• Principles of brand marketing
• Data analysis, client profiling and segmentation
• CRM Systems and technology
• Digital marketing and e-commerce
• Strategic marketing management
• Campaign management
• General business / commerce know how
• People management principles and practices
• Internal and external communication methods and practices
• Stakeholder management principles and practices

IDEAL :

• 5+ years marketing experience in a large, complex and client focussed organisation
• Proven experience in delivering and executing CRM strategies, systems and data
• Previous experience in managing a team

Qualifications (Minimum)

• Bachelor's Degree in Marketing or Business Management

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Marketing or Business Management

Knowledge

MINIMUM :

• Principles of brand marketing
• Data analysis, client profiling and segmentation
• CRM Systems and technology
• Digital marketing and e-commerce
• Strategic marketing management
• Campaign management
• General business / commerce know how
• People management principles and practices
• Internal and external communication methods and practices
• Stakeholder management principles and practices

IDEAL :

• Capitec environment and products.

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No : 1980 / / 06

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