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Telesales Consultant Paarl

Telesales Consultant Paarl

Job Link PlacementPaarl, Western Cape, South Africa
30+ days ago
Job description

Telesales Consultant

My client, a leading provider of integrated business solutions in Southern Africa, is looking for Telesales Consultants for their offices in Paarl. This is an office-based position.

Duties & Responsibilities

  • Support the External Sales Representatives
  • Maintain an agreed level of pro-active telephone contact with both existing and prospective customers
  • Effectively deal with telephone enquiries requesting quotations for products
  • Compile information on the desired products including prices from external suppliers
  • Ensure all quotations are followed up when necessary
  • Meet and exceed the agreed specific performance objectives
  • Ensure all orders received are entered onto the system accurately
  • Keep the external sales team informed of any developments relevant to their accounts
  • Ensure that all customer complaints, issues, and queries reach a successful and appropriate conclusion

Desired Experience & Qualification

  • Experience and knowledge of ICT consumables
  • Desirable Minimum of 2 years sales or telesales experience
  • Sound knowledge of the practical application of a sales department
  • Experience of building relationships with customers
  • Cross-discipline team working
  • Able to provide evidence of working in a target-related environment
  • Can demonstrate the ability to go the extra mile, to exceed expectations
  • Track record of understanding how to reach and identify prospective customers
  • Excellent time management and personal organizational skills
  • Ability to work to deadlines
  • Ability to work closely to instructions
  • Excellent numeracy skills
  • Excellent communication / telesales skills
  • Strong attention to detail
  • Proficient at Microsoft Office and Excel
  • Package & Remuneration

    Medical, pension, and funeral contributions

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    Consultant • Paarl, Western Cape, South Africa

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