Marketing / PR & Events Assistant

Duties : Events :

Plan Year Calendar (Major Events & Minor Restaurant Observances)

Plan any Bridal shows during the year

Establish dates and block on Apex

Request rates for event packages from reservations

Check marketing collateral received by Head office, request changes if needed

Request menu from kitchen, check menu and request changes if needed

Schedule / post event on social media channels

Schedule follow up post boosts

Check bookings for event

Plan / order décor, tablescapes, configuration, live entertainment, kids entertainment and refreshments

Prepare stationary for event

Programme menu price on PlusCentral

On event day ensure décor is available, make centrepieces if needed.

Assist with setup to ensure the event matches the vision

Ensure Operations have the correct and updated booking sheet for the events

Post on social media during the event or immediately after

Arrange break down instruction with the manager on duty

Day after do décor count and ensure all rented items are present

Return décor to supplier / company

Social Media :

Manage all Social Media Platforms (posting, answering enquiries, scheduling posts, create events)

Check Apex and plan for all guest experiences during the week / weekend

Check daily birthday mentions, anniversary mentions, romantic turndowns

Check Sunday lunch and daily check ins for major events

Monitor stationary levels and order if needed

Check marketing stock levels and order

Purchase marketing stock

Prepare game drive snack packs when ordered

Prepare any special gifts / platters etc requested by function organizers or conference organizers

Design all inhouse specials

Design and print daily menus

Print all function directional signages

Print wedding directional signages to venues

Order all outdoor signages

Redesign and update all portfolios : weddings, conference, banqueting, guest experiences, activity info sheets, supplier sheets etc

Submit database updates to head

Order main gate flags

Print marketing material and daily operating information for front office and other departments

Prepare minutes for Directors Meetings monthly

Attend Directors & Marketing Meetings

Attend weekly function sheet meetings

Make Gift Vouchers as requested

Interact with guests during meals or around the property

Monitor and reply to guest reviews online

Provide general admin assistance to all departments

Assist at Conference centre if needed

Monitor website and inform head office or changes needed

Take Sunday Lunch Bookings and payments

Do follow up after event calls for Sunday lunch

Requirements : Grade 12

A formal qualification will be an advantage

At least 2+ years experience in events or social media / PR

Excellent communication, organizational and administrative skills