Sales Support Generalist - German

Job Summary

To provide assistance in any of the 3 Event Support functions – Data Management, Event Relations and Event Support.

Data Management – the team will manage and maintain the RX database which may include but is not limited to lead generation, data enrichment, data cleansing and data validation.

Event Relations – the team will work on non-revenue outbound calling campaigns which may include but is not limited to visitor invites, information dissemination, data verification, pre / post-show survey and matchmaking.

Event Support – the team will provide inbound assistance for all call, email and chat queries for all RX Events.

Accountabilities

Data Management :

Generate leads for our events based on show brief provided by BU.

• Enrich current database through internet research.
• Update or remove existing contacts on the database through internet research.
• Validate existing contacts / leads on our database.

Event Relations :

Execute campaigns to invite visitors to our event.

Event Support :

Respond quickly and efficiently to customer queries via chat, email and / or phone.

Job Specifications

Core Competencies

Hard / Technical, Soft Skills and Complimentary Skills

RELX is an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact or if you are based in the US you may also contact us on .

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