Business Enablement Associate, BDB (BD Biosciences)
Job Description Summary
We have an exciting opportunity for a Business Enablement Associate to join our African BDB (BD Biosciences) team. The role could be based in Ghana or in Johannesburg, South Africa.
About BD Biosciences
BD Biosciences (BDB) is a leading provider of high‑quality flow cytometry and single‑cell genomics solutions, scientific research and clinical laboratories. We develop the best technologies that allow us to look closer at the details of cells and diseases.
About The Role
We are seeking a proactive Business Enablement Associate to support BD Biosciences' commercial team across Africa. You’ll act as the key link between distributors, customers and internal teams, ensuring smooth day‑to‑day operations.
Main Responsibilities
- Provide market intelligence, competitive analysis, and pricing data to support sales strategies.
- Assist with completion of business tools for profitability assessment of commercial deals.
- Collaborate with cross‑functional departments (Marketing, Finance, Operations, etc.) to align business objectives.
- Conduct research on industry trends and emerging technologies to identify growth opportunities.
- Supervise performance metrics and report progress to management.
- Assist sales teams in developing and delivering revenue growth and profitability plans.
- Serve as the key intermediary between distributors and customers, fostering effective communication and relationship management.
- Coordinate and supervise business contracts, ensuring timely delivery and compliance.
- Address customer inquiries, resolve issues, and provide post‑sales support to enhance customer experience.
- Lead administrative tasks including report preparation and general office support.
- Handle official documentation such as shipping papers, contracts and compliance records with accuracy and timeliness.
- Support marketing initiatives including promotions, product demonstrations and customer events.
- Organise conferences and handle logistics including venues, accommodations and transport.
- Engage with internal teams (Sales, Marketing, Supply Chain, Legal, Finance, Ethics & Compliance) to uphold operational efficiency.
- Arrange travel logistics including flights, visas and transportation for business teams.
- Handle customer inquiries, lead tracking and custom order processes.
- Provide translation support between English and French for business communications, literature and training materials where applicable.
About You
Bachelor’s degree or equivalent experience.3–5 years of experience in administration or sales & marketing support.Strong English communication; French is a plus.Excellent organisational, interpersonal and problem‑solving skills.Analytical thinking and problem‑solving abilities.Skilled in coordinating meetings, events and travel arrangements.Proactive, diligent and able to multi‑task.Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook).Self‑motivated and focused.Click on apply if this sounds like you!
At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of four days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognising the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements, which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, colour, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.
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