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Telesales Executive

Telesales Executive

Talent ShoreWes-Kaap, South Africa
4 days ago
Job description

Overview

Role Overview

We’re seeking a driven and enthusiastic Telesales Executive who can also support Business Development activities. This dual-role is ideal for someone who thrives in a fast-paced environment, enjoys engaging with customers, and is keen to contribute to the growth of a dynamic training provider.

Telesales Duties

  • Conduct outbound calls to prospective learners and employers to promote our client's training courses.
  • Follow up on warm leads generated via marketing campaigns, website enquiries, and referrals.
  • Maintain accurate records of calls, conversations, and outcomes using CRM systems.
  • Aim to achieve weekly and monthly sales targets for course enrolments.
  • Provide excellent customer service and course information to potential learners.

Business Development Duties

  • Identify and engage with new employer partners across the West Midlands to promote Skills Bootcamp opportunities.
  • Attend networking events, trade shows, and meetings to represent our client.
  • Support the development of strategic partnerships with local authorities, training providers, and industry bodies.
  • Assist in preparing proposals and presentations for potential clients and stakeholders.
  • Collaborate with the marketing team to refine messaging and outreach strategies.
  • Skills & Experience

  • Proven experience in telesales, customer service, or business development (ideally in education, training, or recruitment).
  • Excellent communication and interpersonal skills.
  • Confident telephone manner and ability to build rapport quickly.
  • Strong organizational skills and attention to detail.
  • Familiarity with CRM systems and Microsoft Office.
  • Knowledge of the trades or training sector is a plus but not essential.
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    Executive • Wes-Kaap, South Africa

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