Contract Manager- Durban - HampdenAdcorp Holdings Limited • Durban, ZA
Contract Manager- Durban - Hampden
Adcorp Holdings Limited • Durban, ZA
6 days ago
Job descriptionThe Contract Manager is responsible and fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules.. Up to 2 years supervisory experience in production / packaging industries Food Production, Manufacturing and / or Packaging industry experience essential FMCG experience advantageous IR / CCMA experience advantageous People and Performance Management Grade 12 or NQF 4 related Qualification NQF 5 Generic Management or Business Management Qualification Related industry degree / ND advantageous i.e. CI / Supply Chain / FMCG / Logistics N / A Ensure proper planning of employees to execute daily operations tasks Tracking of output performance, Ensure Toolbox and feedback sessions are in place Management of daily ER / IR issues Updating of performance dashboards Daily operational risk mitigation Key client relationship management Conduct monthly management scorecard with client to evaluate service Processing of payroll for direct staff Ensure all HR matrix are up-to-date Management of Health and Safety not limited to safe keeping of safety file Safety file maintenance, i.e. insurance certificates etc Accurate capturing of weekly and monthly sales orders Ensure correct job spec is created for each role within operational reporting structure Ensure all additional recruitment requirements are authorized Establish a relationship with the Recruitment Centre and liaise with them in terms of specific requirements in terms of profile, background, qualifications and experience Provide feedback to Recruitment Centre on candidates supplied Ensure the completion of all assessments, checks and verification of information according to the Standard Operating Procedures Ensure that employees are briefed regarding , address, times etc (or Supply Recruitment Centre with the brief if agreed) Arrange and control recruitment of employees as back-up and or replacement staff when required according to contract requirements Responsible for reporting on daily planning to the Business Unit Manager Forecast and plan for peak and seasonal staffing requirements in liaison with the client production requirements and Recruitment Centre Responsible for ensuring that all employees are briefed with regards to FunxionO, as well as client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment or on the first day at client site Ensure that protective equipment and related documentation is issued to employees prior to placing them on site Responsible for ensuring that an Annexure A is signed by all employees prior to placement Ensure that the payroll process and layout of payslips is explained to employees Responsible for arranging, controlling and overseeing the training of employees Ensure that employee problems & grievances are addressed and solved promptly and in a professional manner / attending to employee well-being issues and that documented evidence is kept on file where required Ensure that all employees are managed on a day to day basis in accordance with applicable labour legislation, as well as FunxionO and client site policies and procedures Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner Management of poor performance in accordance with their job descriptions and job requirements and proper record keeping thereof Responsible for ensuring that all disciplinary action is recorded and reported on according to FunxionO standard operating procedures Responsible for ensuring that contingency plans are in place to deal with strikes and unplanned work stoppages Ensure harmonious industrial relations climate on client sites through collaboration with relevant union officials and shop stewards when required Conduct regular meetings with employees Ensure that the site team adheres to the payroll deadlines and presents the payroll department with accurate payroll data Checking, verification and approval of pre-extract reports from Payroll Responsible for ensuring first time accuracy of payroll with no necessity for credit notes or adjustments Ensure that pay slips are distributed to employees weekly / monthly (as per payroll frequency) Ensure that employee payroll queries are resolved timeously Keep a record of payroll queries and provide reports to FunxionO Management when required Responsible for ensuring the integrity of data on the payroll system including the accurate loading of employees onto assignments as well as termination of assignments Print and hand over pay-slips to all employees Compile and deliver accurate reports as per client requirements as and when required Ensure a complete record of all staff on site at all times Monitor and manage attendance and deal with abuse of sick leave Ensure that shifts are fully staffed as per operational requirements Monitor and manage employee time keeping Ensure that all client invoice processes and requirements are adhered to and queries dealt with timeously in liaison with Account Receivable Responsible for ensuring accurate and on time invoicing Continuously follow up and engage with clients and Account Receivable to ensure that invoices are paid timeously and within payment terms Fully understand client pricing schedules and ensure that all contract expenditure is within the parameters of the approved pricing schedules Analyse weekly and monthly stats report from Business Unit Manager and highlight inconsistencies or irregularities Perform the role of client liaison officer to build and maintain supportive partnership with the client Responsible for the implementation and maintenance of client Service Level Agreements Conduct regular meetings with Clients Develop awareness of client needs and business and identify potential opportunities within client and communicate to Business Unit Manager Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of staff Drive transformation by ensuring recruitment of high caliber staff aligned to achievement of the funxionO Equity targets and goals Daily management and coaching of direct reports Ensure site adherence to all HR policies, processes and SOPs Ensure the required team performance management, talent development, and succession plan processes are in place, and supported by individual development plans for each employee Ensure team members are appropriately trained and developed to fulfil their roles and drive learning culture in the business unit Ensure that team is staffed with high caliber staff to drive the day to day operations and service delivery on responsible site / s Ensure safety rules are followed and cardinal rules adhered to Uphold FunxionO procedure on incident reporting and investigation in conjunction with clients procedure Ensure the required employee documentation management processes and systems are in place on all responsible sites to ensure compliance with internal, Adcorp and DoL audits Ensure regional operations compliance with relevant legislation, client SLAs, company policies / SOPs and corporate governance requirements Ensure effective management of health and safety and IOD processes to ensure compliance with legislation, Company guidelines and client requirements Along with the HR team, ensure processes associated with BBBEE and Employment Equity compliance are adhered to Knowledge of labour relations and employment legislation Knowledge and understanding of payroll associated administration and processes Understanding of the Clients Business (Industrial Services) Supervisory Skills Communication Skills / Written and Verbal Interpersonal Skills Conflict Resolution Skills Computer Literacy Accountability Attention to detail and accuracy Collaboration Customer Focus Honesty Diligent Confident Goal focused Flexibility Financial target drive Continuous improvement Numeracy Negotiation Planning Resilience Stress Tolerance Production / Manufacturing jobs
Job title : Contract Manager- Durban - Hampden
Job Location : KwaZulu-Natal, Durban
Deadline : November 30, 2025
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End Date : November 21, 2025
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Manager Durban • Durban, ZA
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