Senior Product Design Lead : Individual and Product Onboarding

Senior Product Design Lead : Individual and Product Onboarding

Details

Location : Johannesburg, ZA

Date : 1 Oct 2025

Reference : REQ Keabetswe Modise

Closing Date : 10 October 2025

Location

Group Technology – Enterprise Design

Job Purpose

We are looking for a visionary Senior Product Design Lead to drive the design strategy and execution for our client and product onboarding portfolio. This role is pivotal in shaping human-centred, scalable, and future-ready experiences that align with business objectives and deliver measurable impact.

You will lead a team of designers, foster a culture of design excellence and innovation, and collaborate closely with product, engineering, research, and business stakeholders to ensure solutions are feasible, impactful, and delightful.

Job Responsibilities

• Translate strategic objectives and validated user problems into intuitive, scalable design solutions.
• Define and evolve design systems, guidelines, and frameworks to ensure consistency and efficiency.
• Champion User-Centred Design
• Conduct and leverage user research, usability testing, and data insights to inform design decisions.
• Advocate for inclusive, accessible, and omni-channel experiences across all touchpoints.
• Integrate AI-driven tools and emerging technologies into the design process to enhance efficiency and creativity.
• Promote service design thinking to deliver seamless end-to-end experiences.
• Guide and mentor designers, fostering a growth mindset and culture of collaboration.
• Influence stakeholders through clear communication, storytelling, and co-creation workshops.
• Operational Excellence
• Ensure alignment with technical infrastructure, design standards, and agile delivery practices.
• Manage timelines, priorities, and resources to deliver high-quality outputs on schedule.
• 8+ years in UI / UX or Product Design, with at least 3 years in a leadership role.
• Proven experience in leading design teams and delivering complex digital products at scale.

Qualifications

Skills & Exposure

Technical & Professional Knowledge

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