Senior Product Designer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Senior Product designers solve complex customer and business problems on multiple projects and teams at a time through the skills of their discipline, a deep understanding of customer behaviour and by driving collaboration. They take ownership of the standards in their discipline and collaborate with other designers to define and govern those standards. Senior Product designers have deep expertise in one or more of the core design disciplines and understand how the various design disciplines integrate to deliver impact.

Job Description

Accountability : Problem solving and execution

• Engage with Design Project Lead and Director to unpack complex problems and define clear customer focused problem statements.
• Lead the team in defining an approach as well as clear scope, outputs and milestones for specific discipline.
• Distill complex concepts and present them back to business in a way that addresses the customer need.
• Day-to-day execution of high-quality designs that solves for one complex or several customer problem / s.
• Create the optimal solution for the customer needs, driving an approach of continuous improvement by testing, learning and iterating on the solution.
• Is an advocate and representative of the design thinking methodologies and practices.
• Takes ownership of the alignment to standards for a specific discipline and constructively challenges other designers on technical decisions to ensure that we create the best possible experience for customers.
• Promote and drive collaboration with other teams tackling similar customer problems.

Accountability : High quality design

Accountability : Building capabilities

Education and experience required

Knowledge and skills

Competencies

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

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