Senior Product Owner - Digital Freight Services

Our client, a leading logistics company is seeking a Senior Product Owner - Enterprise Service Catalogue to join their team.

The purpose of this role is for driving the creation, commercialization and implementation of the Company’s service catalogue for Airfreight & Sea freight. Designing and setting up the way they build, organise, and roll out the service catalogue so it becomes part of all their digital products for customers.

Location : Kempton Park Johannesburg

Job type : Permanent Position – operating in a hybrid environment

Duties and Responsibilities

• Facilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
• Ensure product and service definitions are aligned with the company’s overall strategic goals, customer needs, and industry trends.
• Collaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
• Drive & verify the implementation of the Enterprise Service Catalogue into our various customer facing applications & Digital solutions
• Serve as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product / service offerings.
• Act as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
• Communicate changes & requirements to the Enterprise Service Catalogue to internal stakeholders
• Create and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
• Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.
• Work with internal teams & stakeholders to gather & verify requirements for Airfreight & Sea freight products and services.
• Communicate demand & requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations

Minimum Requirements

Skills Required

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful