Product Owner - CRM

We are looking for an experienced Product Owner for our CRM toolset : to lead the strategy,

execution and continuous evolution of our CRM ecosystem. You would work at the

intersection of business needs, customer experience and technical innovation, driving the

evolution of tools that empower our teams to meet the unique needs of our customers and

enhance customer engagement. Passion for technology and its potential to transform financial services in Africa. Strategic mindset : ability to align CRM capabilities with broader business objectives and customers experience goals.

Experience :

• 5+ years as a Business Analyst / Product Owner / Product Manager or similar role with

hands-on experience in CRM technologies

Knowledge :

challenges and opportunities in the African market

and data management.

customer data, segmentation and reporting tools.

Skills :

cross- functional teams, ensuring adoption and alignment.

business results.

Qualifications :

(desirable)

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.