Key Responsibilities and Deliverables
- Foot soldiers will ensure brand presence through relationship building at Trader Outlets inclusive of trader education
- Call Cycle Compliance and KPI achievement
- POS installation, placement and replenishment at Trader outlets
- Daily Reporting on HHT and across KPIs, driving look of success
- Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow
Effective execution of promotional activity
Communicate promotional activities to store ownersNegotiate POS material with store owners / managersEnsure promotional activities have been implemented, maintained and reported onProvide feedback to relevant stakeholdersMonitor competitors’ new innovationsEnsure all in-store staff understand mechanics of promotion and provide feedback to SupervisorBuild-up of promotional events and displays as requireAdhoc promotional activitiesCall cycle management
Identify call cycles and ensure implementation thereofAdminister and complete according to requirementsInform Supervisor of cycle and ensure suitableEffective administration
Complete reports timeouslyManage assets and equipmentComplete necessary documentation when requiredCustomer service and satisfaction
Gather feedback from customer complaints, queries and requests and ensure resolutionCommunication and upkeep of knowledge of promotions / product knowledge to provide advice on use of productsBuild and maintain strong working relationshipsEffective self-management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintainedDemonstrate consistent application of internal proceduresPlan and prioritise, demonstrating abilities to manage competing demandsDemonstrate abilities to anticipate and manage changeDemonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needsKey Competencies
Organisational commitmentTeamwork & collaborationRelationship buildingAgilityPerformance & results drivenContinuous growth & improvementResilience & stress managementService ExcellenceAnalysis & problem solvingSales orientationQuality & detail excellenceCommunication#J-18808-Ljbffr