Job title : Operations Manager
Job Location : Western Cape, Cape Town
Deadline : November 17, 2025
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Job Purpose
Ensure that the service deliveries of all the Container Yard operations are in accordance with the BidvestIL Standard Operating Procedures (QWI), pertaining to the Supply of excellent service to the client while maintaining a safe, efficient, compliant and profitable Container Yard.Qualifications & Experience
Qualifications
Grade 12Diploma or equivalent in Logistics or WarehousingExperience
3 - 5 Years experience in similar positionExperience of managing teams within tight quality and efficiency parametersProficient in the use of Microsoft Office packages and in particular, Excel and OfficeExperience in Quality SystemsExperience in training / developing staffExperience in employee relationsExperience in performance management systems and methodsKey Responsibilities
Ensure all client containers are received, stored, picked and dispatched accurately and timeously as per agreed KPIsEnsure the client Container Yard is managed professionally in line with all BIL Safety, Quality, and profitability standardsEnsure the client Container Yard staff receive all regulatory and developing trainingEnsure the Fleet are Managed affeciantly and adhere to all SHERQ requirmentsCustomer & Supplier LiaisonReporting to the FM and the customerSkills & Competencies
Knowledge :
Excellent customer service skills that establish continuity in company / client relationship, backup with a strong bilingual ability in EnglishMust have good analytical, problem solving, and organizational abilitiesMust possess good communication skills on all fronts and must be someone that gets along pretty well with other people, i.e., must have good interpersonal skillsKnowledgeable in cost and productivity optimisation through process optimisation, as well as design and implementation of new operation proceduresSound knowledge that helps in using computer software like MS Office Suite : Particularly Word and ExcelSkills :
Computer Literacy - Office (Outlook, Excel, Word, Powerpoint)Problem SolvingTime Management - BIL Leave policies aligned with the Department of LabourPlanning and organisational skillsData Analysis - Fault finding and recommendationsInventory Management - Container Management Systems (Warehouse Management systems)CLOSING DATE : 23rd October,2025
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