Senior NOC Engineer (Tier 4)

We are looking for a Senior NOC Engineer to join our team and take on a vital role in one of the core functions of ikeja’s business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space.

At ikeja, we believe in providing more than just a quality wireless internet solution – we’re dedicated to building and empowering the communities which we serve, by equipping them with the accessibility required for their personal and professional development.

Key Responsibilities

Field Teams :

• Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection issues and bespoke requests.

PRTG Monitoring :

Escalations :

APEX Support :

Nodes :

Requirements

Experience :

Network Topology :

Escalation Management :

Node Failures :

Network Proficiency :

A successful  Senior Network Engineer should possess these skills and competencies to effectively manage and optimize the network infrastructure at a Tier 4 level.

Why Join Us?

Benefits

How