Change Facilitator and e-learning coordinator

Change Facilitator and e-learning coordinator

Cape Town, South Africa | Posted on 18 / 08 / 2025

We utilize technology to unlock capacity and higher-level thinking. Our interdisciplinary team collaborates with clients to understand their biggest pain points, initiating a person-centred design process aimed at automating and orchestrating repetitive tasks and creating impactful, real-time dashboards. We focus on applying an integral perspective to technology evaluation, digital transformation, low-code development, and rapid software prototyping.

Job Description

Why does Both& Digital Transformation exist?

To embody a new level of consciousness in business by utilizing technology to enhance capacity and foster higher-level thinking.

What does Both& do?

Assist the management of dynamic businesses to unlock their full potential by :

• Automating repetitive tasks with relevant software
• Collaborating with business users to eliminate major obstacles to success

The purpose of the Change Facilitator role :

The Change Facilitator plays a key role in empathizing with business users during software implementation projects, aiming to streamline work, processes, and operational success. They meet users at their level of tech proficiency, creating a safe space to guide them through digital transformation. They develop contextual understanding, produce training content, and facilitate sustainable change to improve performance over time.

In addition to client projects, the Change Facilitator manages change within Both&'s internal continuous improvement journey, inspiring others to work effectively with digitally enabled tools and preparing businesses for the future.

Requirements

Skill requirements :

Additional requirements :

Desirable qualities include multi-industry exposure, teamwork, commitment to personal and professional development, and a high-responsibility, high-freedom environment with a hybrid work setting and an idea meritocracy culture.

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