Receiving Controller

Degree / diploma in supply chain / warehousing field beneficial3 years relevant experience within the warehousing environmentAdministrative capabilitiesAbility to solve discrepancies when highlightedAbility to identify discrepancies in terms of stock condition and quantityKnowledge of warehouse processes and packaging standards applicable to the departmentKnowledge of planning and organising the receiving process to ensure smooth running of the entire receiving processHave product knowledgeHave knowledge and understanding of all the Standard Operating Procedures pertaining to their functionHave knowledge and understanding of how to use the system within the operationHave knowledge and understanding of company policiesHave knowledge and understanding of the Health and Safety procedures and requirementsHave a knowledge and understanding of the ISO proceduresResponsibilities : Ensure that the Standard Operating Procedures are known, understood, trained on and maintained to ensure that the receiving procedures are carried out correctlyUnderstand and know how to make use of the various systems in the businessEnsure effective planning of inbound stock is done daily as per the volumes to be receivedEnsure effective planning of staff requirements to manage volumes expectedEnsure that sufficient materials and equipment is available to effectively carry out the receiving tasksEnsure that all stock is handled in a manner which maintains the condition of the stock and its packaging as well as any specific the requirements of the productsCarry out investigations where required for discrepancies of documentation, vehicles, seals or products upon receivingCommunicate issues with the customer where necessaryResolve all issues within 24 hoursEscalate all issues which cannot be resolved to the respective ManagerEnsure all receiving reports are managed, maintained, monitored, actioned upon and reported to the respective managersAnalyse receiving stats from reports and use the information to action as requiredEnsure that control of all documentation is maintained at all times and all filing is up to dateEnsure all stock is put away on time dailyEnsure that product master information is correctly recorded upon inbound of new products and SKU changesEnsure that receiving KPIs are known, understood, measured, managed and maintained and reported onEnsure NCRs / NCPs and IOs are raised dailyEnsure that all NCRs / NCPs and IOs are closed off within the required lead times (5 working days)

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