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Job Title : Sales Development Representative
Location : Remote (South Africa & Japan)
Company : Kabuk
Company Context
KabuK is a U.S.-based subsidiary of a Japanese hotel group. Their mission is to drive U.S. tourism to Japan through a curated travel concierge service that plans and books trips for American travelers. The U.S. team is small and needs to scale to handle growing demand.
Duties & Responsibilities
- Qualify inbound and outbound leads for KabuK’s Japan travel concierge services.
- Warm up prospects through personalized outreach (email, CRM follow-up, and light calls).
- Support initial sales engagement; may handle closing calls for qualified leads.
- Maintain CRM data accuracy (lead status, notes, and follow-up schedules).
- Collaborate with the concierge and operations teams to ensure lead handoff quality.
- Report weekly on lead generation metrics and conversion progress.
Tools / Systems
CRM : Candidate should be familiar with CRM systems (specific platform not confirmed, but flexibility to learn required).Cal.com : Used for scheduling client meetings and calls (training provided).General Sales Stack : Expected to work efficiently with email, calendars, and data-tracking tools.Client Expectations
Experience : Prior experience in customer service or sales is ideal.Soft Skills : Professional communication, attention to detail, and cultural sensitivity (especially toward Japan-focused clientele).Mindset : Coachable and eager to learn; must demonstrate initiative and strong follow-through.Bonus : Previous travel experience in Japan or familiarity with Japanese culture is a significant plus.Seniority Level
Entry levelEmployment Type
Full-timeJob Function
Sales and Business DevelopmentIndustries
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