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Client Liaison Officer (C4)

Client Liaison Officer (C4)

merSETAZA
3 days ago
Job description

Job title : Client Liaison Officer (C4)

Job Location : KwaZulu-Natal, Deadline : April 07, 2025 Quick Recommended Links

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Key Responsibilities :

The ideal candidate should be able to fulfill and perform the following key responsibilities :

  • Guide and support companies to develop, implement and monitor mandatory grants.
  • Support enterprises to comply with merSETA quality assurance and workplace approval policy to meet SAQA requirements.
  • Manage, promote, and support participation in training partnerships and learning interventions according to set and agreed regional and individual targets.
  • Monitor all learning interventions to ensure continuous progress, guide and support employers where gaps have been identified.
  • Promote and support participation in merSETA project initiatives and services.
  • Plan and manage moderation of trade testing and assessments from time to time.
  • Support capacity building initiatives.
  • Compile reports
  • Identify support and market in the development of best practice kits and packs, sustainable community-based programmes including rural and farm areas, as well as providers where there is need.
  • Assist companies in all categories to claim mandatory grants.
  • Identify suitable companies to participate in discretionary grants as per prescribed criteria including but not limited to recommendation of discretionary grant funding and implementation of MoA’s.
  • Qualifications and Experience

  • 3 year Diploma or equivalent NQF Level 6 qualification in Engineering Studies / Business Studies / Administration / Project Management / Human Resources Development / Training / ODETP or related field.
  • Bachelor degree or equivalent NQF Level 7 qualification in Engineering Studies / Business Studies / Administration / Project Management / Human Resource Development / Training will be an advantage
  • Qualified Artisan will be an advantage
  • 4 years exposure in client liaison environment with a good understanding of the technical environment related to manufacturing and engineering sector
  • 5 years’ experience in a client liaison and technical environment with a solid direct training experience will be an advantage
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