Jira Analyst
Golden RuleMidrand, South Africa1 day ago
Job descriptionA relevant tertiary qualification is essential – National Diploma / Bachelor’s Degree etc. 3+ years of experience as a Jira Analyst Jira software experience Must have Financial Services Experience Investment Management or LISP platform experience is beneficial Basic SQL and programming skills will be an advantage Agile / SCRUM, Jira and PI Planning knowledge Strong communication skills including verbal, written and listening skills Proven stakeholder management capability Use Case skills (Create and develop) Able to compile process and data flow diagrams and context diagrams Must have creative skills in providing possible solutions to business requirements Policy, Product Systems knowledge Process solutions orientated Communication skills (verbal and written) Management skills Interpersonal skills Resilience Must be able to work under pressure Goal and deadline driven Understanding of the entity relationships within a database and how the various system integrates with each other in an environment Analytical thinker with problem-solving skills
Responsibilities :
- Develop business requirement specifications through well-facilitated discussions and interviews with relevant stakeholders.
- User support, including troubleshooting errors.
- Experience in creating workflows and the deployments of workflows.
- Document existing business processes and develop and document new business processes.
- Develop functional and technical specification documentation.
- Primary interface between business representatives and technical resources for the development or implementation of business applications.
- Workshop or hold JAD sessions to gather requirements and drive workshops when necessary.
- Liaise with relevant stakeholder management to prioritise project deliverables.
- Transfer of “care, custody and control†of new processes and applications to the business owners, including user training and support.
- Effective coordination of the projects and their inter-dependencies, risks and any other issues that may arise. This includes timeline and milestone management.
- Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables.
- Effective stakeholder management - Keep management, users and developers informed of progress through effective communication and management of expectations.
Minimum requirements :
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Analyst • Midrand, South Africa