Manage and lead a team of Fraud Detection Consultants and Team Leaders by planning organizing and responsibly managing the operational area for rigorous fraud detection while protecting Customers and the Bank. To drive the culture of operational excellence whilst keeping the Customer at the heart of all that we do. Represent the Business Unit at relevant Governing Committee sessions (RGC & NAPBBS). Other deliverables allocated by management to be dealt with in a professional and efficient manner.
Qualifications :
- Completed Matric
- Risk Management Degree
Experience
8-10 yearsExperience in all facets of the banking service environment and its associated products processes and systems with experience in fraud risk management across banking products and platforms. Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment. Experience in a leadership role in fraud or similar environment. Comprehensive knowledge of transactional systems processes and procedures in the industry. Ability to analyze situations and issues identify options draw logical conclusions and sound inferences determine and recommend practical sources of action utilizing good judgment and strategic thinking. Ability to manage and lead people to deliver high levels of operational excellence and customer service.Additional Information :
Behavioral Competencies
Developing StrategiesDirecting PeopleEstablishing RapportGenerating IdeasInterpreting DataTechnical Competencies
Data Management (Administration)Fraud Detection and ManagementQuery ResolutionRisk ManagementVerbal CommunicationWritten CommunicationRemote Work : No
Employment Type : Full-time
Key Skills
Electrical,Academics,Customer Service,Computer Data Entry,Cardiac Surgery,Freight Forwarding
Experience : years
Vacancy : 1