Operations Manager Nelspruit
ElchemieNelspruit, South Africa1 day ago
Job descriptionMinimum 5 years experience in operations or facilities management (preferably in cleaning or hospitality support services) Strong leadership, resource planning, and client-facing capabilities Solid understanding of budgeting, contracts, SLAs, and cost controls In-depth knowledge of South African H&S legislation and compliance Ability to develop teams, manage performance, and promote accountability Experience in forecasting, reporting, and delivering business KPIs A proactive, reliable, and solutions-driven approach Relevant management qualification (advantageous) Valid driver's license and own vehicle. Clear Criminal Record Gr12 (National Certificate) Pass. Lead operations for a national leader in cleaning and support services Make an impact through operational transformation and service excellence Be part of a collaborative, values-driven culture Competitive package : R26 000 CTC (includes 5.25% Provident Fund contribution) Long-term growth potential with leadership development This role involves overseeing multiple sites, teams, and operational portfolios Youll need to manage both daily operations and strategic reporting Youll be responsible for ensuring site compliance
What youll be doing
- Lead and supervise all daily contract operations with focus on client satisfaction
- Build and manage strong supplier and client relationships
- Oversee new site launches, transitions, and contract handovers
- Monitor delivery of SLAs, cost management, and service quality
- Ensure prompt resolution of issues and proactive client engagement
- Manage operational budgets, wage control, and resource planning
- Conduct regular audits and risk reviews to meet H&S compliance
- Perform leadership duties such as staff reviews, performance discussions, and team development
- Collaborate with management on strategic planning and reporting
- Identify growth opportunities through upselling and relationship development
What youll need
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Operation Manager • Nelspruit, South Africa
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