Product Success Manager (for product managers who want to guide other product teams)
Aha!WorkFromHome, KwaZulu-Natal, South Africa
16 days ago
Job description
Overview
Product Success Manager (for product managers who want to guide other product teams)
Responsibilities
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
Delivering responsive customer service using our proven frameworks
Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
Helping customers integrate Aha! software with their existing tools (e.g., development systems)
Sharing customer feedback internally
Testing new product functionality as needed
Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations
Qualifications
Three+ years' experience defining, managing, or launching new functionality at a growing software or technology company
Used a detailed go-to-market process to achieve product and business goals
Learned complex software applications and workflow methodologies
Written clear instructions to answer questions and explain best practices
Independently resolved hard challenges
Grow with us & Benefits
The base salary range for this role in the U.S. is between $80,000 and $150,000
Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement
Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)
Up to 200 hours of paid time off a year
30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
Up to $1,000 annually for third-party education, along with paid time off to learn
Volunteer opportunities throughout the year
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Product Manager • WorkFromHome, KwaZulu-Natal, South Africa
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