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Product Success Manager (for product managers who want to guide other product teams)

Product Success Manager (for product managers who want to guide other product teams)

Aha!WorkFromHome, KwaZulu-Natal, South Africa
16 days ago
Job description

Overview

Product Success Manager (for product managers who want to guide other product teams)

Responsibilities

  • Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
  • Delivering responsive customer service using our proven frameworks
  • Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
  • Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
  • Helping customers integrate Aha! software with their existing tools (e.g., development systems)
  • Sharing customer feedback internally
  • Testing new product functionality as needed
  • Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations

Qualifications

  • Three+ years' experience defining, managing, or launching new functionality at a growing software or technology company
  • Used a detailed go-to-market process to achieve product and business goals
  • Learned complex software applications and workflow methodologies
  • Written clear instructions to answer questions and explain best practices
  • Independently resolved hard challenges
  • Grow with us & Benefits

  • The base salary range for this role in the U.S. is between $80,000 and $150,000
  • Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement
  • Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)
  • Up to 200 hours of paid time off a year
  • 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
  • Up to $1,000 annually for third-party education, along with paid time off to learn
  • Volunteer opportunities throughout the year
  • #J-18808-Ljbffr

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    Product Manager • WorkFromHome, KwaZulu-Natal, South Africa

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