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Head of Data Operations - Data solutions & Data Strategy
Head of Data Operations - Data solutions & Data StrategyMyCareerCraft • Sandton, South Africa
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Head of Data Operations - Data solutions & Data Strategy

Head of Data Operations - Data solutions & Data Strategy

MyCareerCraft • Sandton, South Africa
30+ days ago
Job description

A leading national organisation is seeking a highly experienced and strategic Head of Data Management / Operations and Data Strategy to oversee its data operations, compliance, and revenue growth initiatives within a digital services environment.

Minimum Requirements

  • Bachelors degree in a relevant field (Postgraduate qualification preferred).
  • Minimum 10 years' senior or executive-level experience in a data, IT, or operations-driven environment.
  • Strong understanding of data governance, compliance frameworks (incl. POPIA), and stakeholder management.
  • Proven leadership in cross-functional team management, strategic planning, and revenue generation.
  • Experience in customer relationship management, performance improvement, and innovation.
  • Knowledge of organisational effectiveness, HR, finance, project management, and sales functions.
  • Willingness to travel nationally and engage at executive level with institutional clients.

Key Responsibilities

  • Develop and implement robust data management, governance, and quality assurance strategies.
  • Ensure data security, accuracy, and legal compliance across platforms and operations.
  • Manage key relationships with clients, institutions, vendors, and internal stakeholders.
  • Oversee sales and marketing plans to support service adoption and revenue growth.
  • Lead cross-functional teams and drive continuous improvement initiatives.
  • Monitor and optimise budgets in partnership with finance, identifying cost-saving opportunities.
  • Drive innovation in digital data services and maintain high standards of client satisfaction.
  • Key Technical Skill

  • Data Governance & Quality : Develop and implement data management policies, ensure accuracy, integrity, and compliance (incl. POPIA).
  • Information Security : Manage secure data environments aligned with banking-level IT standards.
  • IT & Systems Proficiency : Solid understanding of CRM platforms, web-based systems, and data Tools.
  • Project Management : Lead data-related projects using structured methodologies.
  • Business Intelligence : Use data insights for strategic planning and revenue growth.
  • Compliance Management : Ensure all data handling complies with legal and regulatory frameworks.
  • Client & Stakeholder Data Operations : Maintain data systems that support effective stakeholder and client engagement.
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