Customer Support Consultant - Finance / Accounting

Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA's No.

1 Fast Food brand!The successful candidate MUST possess the following : A Business related tertiary qualification is preferredRestaurant experience of 5-6 years highly recommendedGood Administration and Computer Skills (i.e.

Windows, Word, spreadsheet, electronic mail, electronic sales package and understanding of Financial information)Fully Bilingual (English and Afrikaans), Good Communication and Interpersonal Skills.Financial Acumen and Numeric ProficiencyProven ability to lead, coach, support, and motivate employeesOrganizing and Planning Skills as well as proven Business skillsGreat People skills in that you can handle Customer and Staff queries and conflict resolutionWillingness to work on weekendsMust have a valid driver's licenceSolid experience in managing a teamRESPONSIBILITIES INCLUDE : People Management : Build people capability through benching planning.

Coach and support the team and management in order to improve performance and encourage and enforce company culture principles.

Support your Teams by upholding integral standards within the business.

Encourage and motivate.Customer Focus : Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.Profits : Demonstrate operational excellence and set clear and achievable guidelines for the team.

Manage controllable and variable expenses.

Conduct business reviews periodically.

Drive ownership of profit plan via communication and coaching.Sales Focus : Drive and implement marketing promotions and identify sales growth opportunities.

Maximise sales through operational excellence.

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