Patient Support & Communications Associate (US Healthcare) - EST Hours (Remote)

Patient Support & Communications Associate (US Healthcare) - EST Hours (Remote)

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency – we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are currently looking for a perceptive and proactive Patient Support & Communications Associate with experience in the U.S. healthcare industry, preferably . This fully remote role requires working Sunday to Thursday, 9 am – 6 pm EST (3 pm – midnight South African time) .

Work Details

• Working Hours : Sunday to Thursday, 9 am – 6 pm EST (equivalent to 3 : 00 pm to midnight South African time, subject to change according to daylight savings with the US.)
• Work Environment : This is a fully remote role.
• Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory.
• Power Backup : A reliable power backup solution is required to manage load shedding and power outages; applicants without a power backup cannot be considered.
• Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA).

Responsibilities

Requirements

If you are not contacted within 14 working days, please consider your application unsuccessful.

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