Servicer Desk Analyst

Ever felt like the unsung hero of the tech world The one who quietly sweeps up broken logins spills of corrupted files and the occasional printer tantrum Our client is looking for a Service Desk Analyst whos ready to roll up their sleeves and mop up the messdigitally speaking.

This is your chance to be the IT Janitor the first responder the fixer the one who keeps the tech floors squeaky clean and the systems humming.

Your Daily Cleanup Includes :

Scrubbing through tickets and incidents like a pro (ITIL-style)

Wiping down desktops laptops mobile devices and peripherals

Unclogging network bottlenecks and flushing out software bugs

Sanitizing user accounts (AD Microsoft 365) and permissions

Dusting off enterprise apps (MS Office Teams Outlook VPN)

Polishing up new hire setupsimaging configuring deploying

Keeping the IT asset inventory spotless and up to date

Documenting fixes and procedures so others dont make the same mess

Providing desk-side support with a smile and a metaphorical mop

Tools in Your Janitor Cart :

Windows 10 / 11 Microsoft 365 Active Directory

Ticketing systems (you know how to sweep through queues)

Remote support tools (TeamViewer AnyDesk)

VoIP & video conferencing (Zoom Teams Rooms)

ITIL know-how (Incident Request Change)

Endpoint security basics

Strong troubleshooting across hardware software & networks

Why Youll Shine Here :

Youll be the go-to for keeping IT spotless

Work on head office projects and support remote teams

Flexibility for on-call rotations and critical rollouts

A team that values professionalism confidentiality and a clean tech environment

Ready to clean up the chaos

Contact Seth Hickley at emailprotected or call

Quote Ref : CTI005851.

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Required Experience :

IC

Key Skills

Editorial,English,Communication,Dos,Journalism

Employment Type : Full-Time

Experience : years

Vacancy : 1