Johannesburg- United Support Services IT Assets Stock Controller (Associate)

United Support Services IT Assets Stock Controller (Associate)

Enterprise Technology (ET)

Enterprise Technology provides reliable secure and resilient technology services and solutions to support over EY people. As part of Enterprise Technology youll be at the forefront of enabling innovative technologies including emerging collaboration tools and world‑class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation alongside operational excellence that delivers efficient quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you exciting learning opportunities career choices and the chance to make a real impact.

The opportunity

As part of Enterprise Technology the Unified Support Services Supports mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service. The Unified Support Services IT Assets Stock Controller Handles the IT assets management to support to customers within the country and the Johannesburg site by performing a Series of IT Hardware Assets Management (HAM) Tasks. This professional demonstrates ability to prioritize tasks working with various IT assets in a fast‑paced & a client‑Centric environment.

Your key responsibilities

• Accurate IT assets Stock count
• Preparing and Reporting on the IT consumable usage and Stock Availability
• Timely closure of SNOW tickets (within SLA)
• Inspecting the stockroom for cleanliness
• Checking and responding to emails Timeously
• Receiving new of stock
• Creating of Transfer Orders (TO)
• GRV of new stock on SNOW
• Preparing new Employee Laptop packs according to The Standard Process
• Assisting the concierge client Facing team with End User Request
• Filing important documents of assets that are issued out to End users
• Ensuring Assets descriptions are matched on SNOW before uploading devices
• Labelling and scanning of assets in The Storeroom
• General Admin Tasks
• Escalate any Risks or Gaps Identified to management
• This role is required to physically work in an EY office.

Skills and attributes for success

To qualify for the role you must have

What we offer

As part of this role youll work in a highly integrated globally diverse team with the opportunity and tools to grow develop and drive your career forward. Here you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too focusing on your physical emotional financial and social well‑being. Your recruiter can talk to you about the benefits available in your country. Heres a snapshot of what we offer :

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client‑facing professionals can be required to travel regularly and at times be based at client sites our flexible working arrangements can help you to achieve a lifestyle balance.

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