Reliability Technician

TeracoZA

18 days ago

Job description

Job title : Reliability Technician

Job Location : Gauteng,

Deadline : November 06, 2025

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MAIN FUNCTIONS OF THE JOB

Maintenance Management

Active participation to support management of data centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime & 99.99% mechanical uptime.

Active involvement in planned, preventative and corrective maintenance activities for all Teraco Data Centres ensuring maximum system availability.

Consistent reviews of maintenance working methods to ensure all SLA & MSA’s are achieved.

Develop and maintain maintenance schedules, ensure visibility thereof and enforce strict adherence to such.

Co-ordinate, assess and review maintenance efforts to ensure all facilities maintained to Teraco standards.

Ensure that all work performed is in accordance with established practices and procedures.

Continuous and collaborative reviews of methods of procedures (MOP) including to Electrical, HVAC, Fire detection & Suppression

Where possible, standardise maintenance activities across all facilities.

Weekly review of all audits and tasks on the maintenance management system to ensure correct documentation has been uploaded and standards have been adhered to.

Weekly status updates / reporting to relevant stakeholders, on all maintenance related tasks and audits

Ensure all corrective works are carried out and completed in a timeous manner to the required and expected Teraco Standards.

Troubleshoot and perform effective root cause analysis to permanently resolve maintenance related issues. Adherence to timelines is critical.

Incident and problem trend analysis

Identify opportunities to move from Preventive to Predictive Maintenance.

Respond to emergency calls for maintenance.

Perform administrative tasks as required.

Compliance

Maintain compliance in accordance with all relative policies and procedures.

Meet agreed inter-departmental OLA (Operational Level Agreement)

H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice.

Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline / RFS.

Active participation for both external and internal audits

Critical System Management

Ensure all planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLAs are achieved.

Conduct working methods to maintain agreed PUE levels.

Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines.

Ensure that the client communication process has been adhered to.

Data Centre Ethics

Ensure compliance is maintained incorporating industry best practices.

Ensure data centre facilities standards are enforced and maintained.

Ensure data centre cleaning standards are enforced and maintained.

QUALIFICATIONS AND EXPERIENCE

Electrical qualification preferable.

Minimum 5 years relevant data centre experience.

Extensive knowledge on Data Centre environments and critical infrastructure systems preferable.

Proven experience with maintenance and reliability initiative, focused on Preventive and Predictive maintenance.

Manage maintenance teams (staff. technicians & contractors).

Experience with TPM / Lean Six Sigma methodology preferable.

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