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Channel Account Manager

Channel Account Manager

Cape Cookies LtdZA
8 days ago
Job type
  • Full-time
Job description

Job title : Channel Account Manager

Job Location : Eastern Cape, Deadline : January 11, 2025 Quick Recommended Links

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About the job

  • We are looking to appoint three (3) self-motivated Channel Account Managers, who will be based in the following regions : Western Cape (x1), Eastern Cape (x1) and Gauteng (x1). The successful candidates will report to the Key Accounts Manager.

    • Main Responsibilities will include :

  • Identify sales opportunities in the FMCG market.
  • Operating as the lead point of contact for all matters specific to your area.
  • Serve customers by selling products and increasing Cape Cookies footprint.
  • Service existing accounts, obtain orders, and establish new accounts by planning and organising daily / weekly work schedule.
  • Prepare sales presentations by analysing the type of sales outlet and / or trade channel.
  • Drive deals in the franchise model at store level, managing the 3rd party partner and follow up and provide feedback to management.
  • Keep management informed by submitting activity and result reports, such as daily call reports, weekly work plans and monthly territory analysis.
  • Resolve customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
  • Build customer relationships.
  • Use historical data to drive at store level with store management and 3rd party partners.
  • Contribute to team effort by accomplishing related results as needed.
  • Ability to work independently and build strong relationships with key stake holders, formal trade and 3rd party partners.
  • Managing our 3rd partners.
  • Track and report on the process of 3rd party partners on a weekly basis.

    • Skills and Qualifications :

  • Excellent communication, both written and verbal.
  • Reporting timelessly to management.
  • An understanding to interpret sales data and achieve sales targets.
  • Must be confident in sales, with a minimum of three (3) years’ experience.
  • Experience in the FMCG environment is essential.
  • Detail orientated.
  • Matric
  • Sales / Retail / Business Development  jobs