Senior Design Director : Digital

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Senior Design Director is responsible for driving Absa’s customer and design strategy across a design function or a highly complex strategic area in the organization. She / he acts as a thought partner to senior business leaders in formulating a customer experience strategy and ensures customer thinking is embedded in all decision making. Senior Design Director oversees the multiple design projects in her / his business area and ensures they deliver coherent, world-class customer experience aligned to the business strategy and needs. An ideal Senior Design Director is an expert in her / his field of design and able to provide consistently excellent and creative design solutions. She / he has a track record of driving development and implementation of business strategy through design decisions and providing insights and direction to the business at senior levels. Senior Design Director is an experienced people leader, who is able to oversee multiple large projects simultaneously. She / he is passionate about high-quality customer design and developing the skills and capabilities of the people in her / his organization.

Job Description

Education and experience required

• Bachelors Degree (Honors or Masters level will be preferred)inaDesign disciplines such as product, industrial, service, interaction, or digital design (NQF Level8-10) & / or equal work experience
• 12+ years’ experience directing complex, commercial, design projects at a leading agency or within internal design function at a major brand involving senior stakeholders and interdisciplinary creative teams.
• A design practitioner background and foundation within one or more disciplines. Ideally with a portfolio of award‐winning work in the financial services & / or banking industries.
• Strong track record of delivering complex, high quality design projects with varying design approaches, with strong customer impact and proven value-add to the business
• Other commercial or operational business experience advantageous.
• Leading, managing and providing coaching on within large complex matrix teams and projects
• Senior and Executive stakeholder management
• Thought leadership in the design domain
• Portfolio of evidence of successful strategic design delivery, projects and outcomes
• Financial services & / or banking industry experience / exposure will be a distinct advantage

Design Capability development

Thought leadership and innovation

Project management

People Leadership

Competencies : (Maximum of 8 competencies)

Education

Bachelor`s Degrees and Advanced Diplomas : Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

#J-18808-Ljbffr